The latest research is unequivocal: emotional intelligence is critical for success in most roles in the workplace. And the more senior the role, the more critical a factor it is. But most organisations don’t test for EI at the recruitment stage. The Genos tool, specifically designed to assess job applicants, is a breakthrough.
With research showing Emotional Intelligence/Quotient (EI/EQ) having a substantial impact on workplace productivity, interpersonal effectiveness, leadership capability, sales performance, customer service and job satisfaction, it’s no wonder employers are paying more attention to EQ over IQ.
Importantly, the different conceptualisations of EQ are evolving to meet maturing business needs. Recent breakthroughs are creating new ways of measuring EQ and providing stronger toolsets for recruiters.
Some EQ measures have focussed on EQ ability, others on EQ personality traits, or a combination of both. Many organisations even deploy a personality test from which they derive an EQ capability – something that is open to wide variations and has marginal validity.
The Genos EI Assessment Scales take a completely different approach. The Genos tool doesn’t measure innate EI; instead, it looks at how frequently a person demonstrates emotionally intelligent workplace behaviours against the seven skills of EI - a candidate’s level of self-awareness, awareness of others, emotional expression, emotional management, emotional management of others, emotional reasoning and emotional control. This is because a person’s outward displays and behaviours at work have the most impact on their performance. And, from our client work, the HFL assessment team is completely convinced of its worth.
The design of the tool has two very significant advantages:
Both inexpensive and easy to deploy, Genos effectively measures the stuff that really matters in the recruitment process. Crucially, it flags where candidates are good technically and have the experience required, but who may be challenged when it comes to EQ skills.
Given the far reaching costs of a poor hire, particularly in leadership roles, this is a breakthrough every organisation can benefit from.
The key features of Genos are: