Case Studies

Recent leadership development case studies

Enabling better decision making through the provision of insight


Jo Manchester, the Human Resources and Performance Manager at Avant Mutual, tells LEADERSCAPE about an evidence-based insight raising initiative staged immediately following a restructure.  Text



Driving highly effective layered learning for front line leaders


Inchcape Australia, part of Inchcape PLC the worlds largest automotive retailer and distributor, made a strategic decision 18 months ago to use an innovative, small group coaching solution to develop 44 front line leaders. Text



Supercharging Serco’s front line


Gavin Pilz, Learning & Development Manager of Serco Asia Pacific, describes his 12 month journey from inception to delivery of a super-successful emerging leader pilot program, and in which the business is now firmly investing in.  Text



Senior leaders: transforming them from doing to leading


Julia Bailey, HR Lead in Australia and New Zealand for global agri-business firm Monsanto, talks to Alistair Gordon about the challenges and successes she has experienced working with her country leadership team. Text



Racing to Build the Best Leadership Pipeline


Tabcorp has committed to a comprehensive talent management initiative. It saw the potential for the quality of its leadership pipeline to become the largest handicap to executing business strategies and creating a high performance culture.
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Calling the right callers


Call centres are notorious for their high rates of attrition and low morale. Some employees, however, have high levels of motivation that drive them to perform. They have a commitment to succeed and the resilience to deal with customer rejection and setbacks.  Text



Subject Matter Experts: Information Hoarders to Positive Leaders


One financial services company has begun the journey to transform disengaged, knowledge-hoarding subject matter experts into proactive knowledge practice leaders who willingly add value and competitive advantage across the enterprise.
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How the AFL identifies talent: the Draft Combine & psychometrics


The NAB AFL Draft Combine is an element of the NAB AFL Rising Stars Program that has events running throughout the year.  The Draft Combine’s place in the NAB AFL Rising Stars pathway is pivotal. Held in October prior to the NAB AFL Draft, the Draft Combine is a key part of the player talent identification process.  Text



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